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Refund Policy

Refund Policy for Song Sales

Effective Date: Starting November 1, 2025

At sigridaoife.com, we strive to provide high-quality music and a satisfying customer experience. Please read our refund policy carefully to understand your rights regarding purchases of songs through our website sigridaoife.com.

 

1. Digital Products

All songs sold on our Site are digital products. Due to the nature of digital content, we generally do not offer refunds or exchanges once a purchase has been completed.

 

2. Non-Refundable Purchases

  • All sales of songs are final, and no refunds will be issued unless the song is defective or not as described.

  • If you experience issues with your purchased song, such as a technical defect or download failure, please contact our customer support team within 7 days of purchase for assistance.

 

3. Requesting a Refund

If you believe you are entitled to a refund due to a defective product, please follow these steps:

  • Contact our customer service team at hey@sigridaoife.com

  • Provide your order number and a description of the issue.

  • We will review your request and respond within 10 business days.

 

4. Resolution

If your refund request is approved, we will issue a refund to your original payment method. Please note that it may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

 

5. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new refund policy.

 

6. Contact Us

If you have any questions about this refund policy, please contact us:

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